Holdings Journal Support

If you need help with Holdings Journal, contact us using the details below.
Email: jingbo917@gmail.com

Frequently Asked Questions

Can I place trades or open an account in Holdings Journal?

No. Holdings Journal is a personal record-keeping tool. It does not open accounts, execute trades, transfer funds, recommend assets, or provide investment advice.

Does screenshot import save automatically?

No. Screenshot import creates an editable draft. Review and change the recognized information before saving. OCR recognition may be inaccurate, so the final record is the version you confirm.

How do I add a widget?

Touch and hold an empty area on the iPhone Home Screen, tap the plus button, search for “Holdings Journal,” and choose an available widget. You can select the preferred summary in the app.

How do I update or delete my records?

Open the relevant holding, transaction, cash-flow, or settings page in the app. You can delete your account under Me → Account Settings. For account or privacy requests, email us from the address associated with your account.

Why can returns or market value differ from my broker or fund platform?

Differences can come from your entries, transaction timing, currencies, market calendars, public-data delays, corporate actions, and calculation rules. Review important records against your official account statements.

When Reporting a Problem

  1. Include your iPhone model and iOS version.
  2. Include the Holdings Journal app version.
  3. Describe the screen and steps involved.
  4. Include the exact error message. Remove or cover sensitive financial and account information before sending a screenshot.

Service Boundary

Holdings Journal is a personal record-keeping tool. It does not provide account opening, trade execution, investment advice, asset recommendations, return predictions, or asset management.